Step‑by‑Step: Connecting a Wix Store to a Custom Domain Email

Updated 2026-07-21 · Hosting Reviews

If you’ve built a Wix store and want a professional email that matches your domain, you’re in the right place. This guide will connect Wix store custom domain email step by step, walk you through picking affordable hosting, registering the perfect domain, and configuring DNS so your inbox works instantly.

Why a Custom Domain Email Matters for Your Wix Store

A branded email (e.g., info@yourstore.com) builds trust, improves deliverability, and separates personal from business communication. It also signals legitimacy to customers browsing your Wix store.

Choosing the Right Hosting & Domain Provider

Wix hosts your site, but you still need a domain registrar and a place to manage DNS records. For beginners, an all‑in‑one provider that offers both domain registration and business email is the easiest route. Hostinger is a solid choice: they offer low‑cost domains, affordable business email plans, and a simple DNS dashboard. Prices typically start around $0.99 for a .com domain (intro offer) and $1‑$4 per month for a basic email account, though renewal rates are higher.

What You’ll Need Before You Start

• A registered domain name (e.g., yourstore.com).
• A business email account linked to that domain.
• Access to your Wix dashboard.
• DNS management access – usually provided by your registrar (Hostinger).

Step‑by‑Step: Connect Wix Store to a Custom Domain Email

1. Register or Transfer Your Domain. Sign up at Hostinger, search for an available domain, and complete the purchase. If you already own a domain elsewhere, you can transfer it to Hostinger for easier DNS control.
2. Set Up Business Email. In Hostinger’s control panel, navigate to “Emails” → “Create New Email.” Choose a username (e.g., info) and set a strong password. Note the POP/IMAP and SMTP settings – you’ll need them later.
3. Connect the Domain to Wix. In Wix, go to Settings > Domains > Connect a Domain. Select “Connect a domain you already own,” enter your domain, and follow Wix’s verification steps (usually adding a TXT record). Use Hostinger’s DNS manager to add the TXT record Wix provides, then click Verify.
4. Configure MX Records for Email. Still in Hostinger’s DNS zone editor, locate the MX records section. Delete any existing MX entries and add the ones Hostinger gave you (e.g., mx1.hostinger.com with priority 10, mx2.hostinger.com with priority 20). Save changes – DNS propagation can take up to 24 hours, but it’s often quicker.
5. Set Up SPF, DKIM, and DMARC (optional but recommended). These records improve deliverability and protect against spoofing. Hostinger provides pre‑filled SPF/DKIM values; copy them into the TXT records section. A simple DMARC record like v=DMARC1; p=none; rua=mailto:postmaster@yourstore.com works as a start.
6. Test Your Email. Use a desktop client (Outlook, Apple Mail) or webmail via Hostinger to send and receive a test message. If you see delivery failures, double‑check the MX and SPF entries.
7. Finalize Wix Store Settings. Return to Wix, ensure your domain shows as “Connected” and publish your site. Your store URL will now be https://www.yourstore.com, and your email will be info@yourstore.com.

Speed, Security, and Ongoing Costs

While Wix handles site performance, your domain and email rely on the registrar’s infrastructure. Hostinger’s shared hosting plans start around $3‑$5 per month, offering SSD storage, free SSL, and daily backups – more than enough for a small store’s email traffic. If you anticipate rapid growth, consider their cloud or VPS options, which start at roughly $10‑$15 per month and give you dedicated resources.

Remember that introductory prices often increase after the first billing cycle. Always check renewal rates and factor in any add‑ons (privacy protection, extra email accounts) when budgeting.

Common Pitfalls and How to Avoid Them

Propagation delays: DNS changes aren’t instant. If email isn’t working after a few hours, give it up to 24 hours and re‑verify the records.

Incorrect MX priority: The lowest number has the highest priority. Mistaking this can cause email routing failures.

Using the wrong DNS provider: If your domain is registered elsewhere, you’ll need to point its nameservers to Hostinger or edit DNS at the original registrar. Keeping everything in one place (Hostinger) reduces confusion.

FAQ

Do I need a separate hosting plan for my Wix store?

No. Wix hosts the website itself. You only need a domain registrar and email provider – Hostinger covers both at a low cost.

Can I use a free Wix subdomain with a custom email?

Custom email requires a custom domain. Free Wix subdomains (e.g., yourstore.wixsite.com) can’t have matching email addresses.

What if I already have a Google Workspace email?

You can keep Google Workspace and still point the domain to Wix. Just leave the existing MX records unchanged and only add the TXT verification record for Wix.